Job Description

About OptimaEd:

At OptimaEd, we believe education should be more than a process—it should be a journey of discovery, empowerment, and possibility. That’s why we’re transforming the way the world learns by harnessing the power of immersive technology.

Imagine a world where every student, no matter their background, has access to dynamic immersive coursework, awe-inspiring virtual field trips, and a rich VR content library that makes learning come alive. At OptimaEd, we’re making that vision a reality. We combine the timeless brilliance of a classical liberal arts and sciences education with groundbreaking technology to create experiences that don’t just teach—they ignite. Whether it’s exploring ancient civilizations, stepping into the heart of a science experiment, or discovering a passion for entrepreneurship, we empower learners to dream bigger and reach higher.

This isn’t just about education it’s about expanding minds, opening doors, and making the extraordinary accessible to every family, everywhere. Together, we’re reimagining what’s possible, because when we innovate, we inspire.

At OptimaEd, we’re not just preparing students for the future. We’re creating a future worth preparing for. Let’s build it together

Position Overview

OptimaEd is seeking a Canvas Specialist to manage and support our Canvas LMS environment. This role focuses on day-to-day administration, system configuration, user support, and ensuring a reliable and user-friendly experience for both students and teachers. The Canvas Specialist will serve as the primary LMS support contact and work closely with instructional, implementation, and technical teams.

Key Responsibilities

Canvas Administration

• Manage course creation, enrollments, and term setup within Canvas
• Configure and maintain roles, permissions, and account settings
• Support teachers in course setup, content organization, and best practices within Canvas
• Maintain consistency in course templates and structure
• Provide responsive support to students and teachers experiencing LMS related issues
• Troubleshoot system errors, enrollment problems, and access concerns
• Escalate complex technical issues as needed and document resolutions
• Develop and maintain clear help guides and training materials
• Provide virtual training sessions to support effective LMS use

User Support

Integrations and Data Management

• Assist with LTI tool setup and third party application support
• Support data imports and exports using CSV files
• Monitor user enrollment processes and ensure data accuracy
• Assist with single sign on troubleshooting and coordination

Testing and Continuous Improvement

• Test new tools, updates, and configurations before implementation
• Identify recurring issues and recommend process improvements
• Collaborate with cross functional teams to enhance user experience

Required Qualifications

• Three to five years of experience supporting or administering Canvas LMS
• Experience supporting teachers and students in a K 12 or higher education environment
• Strong understanding of Canvas roles, permissions, and course workflows
• Experience working with CSV files and Excel for data management
• Familiarity with LTI tools and basic Canvas integrations
• Strong communication and troubleshooting skills
• Ability to manage multiple priorities in a remote work environment
• Strong organizational skills and attention to detail
• Ability to communicate clearly and professionally with students, families, and colleagues
• Ability to adapt to changing priorities and technology updates
• Commitment to continuous professional growth
• Alignment with OptimaEd’s mission, vision, and values

Preferred Qualifications

• Experience supporting immersive learning platforms or VR integrations
• Basic familiarity with Canvas API or other LMS related technical tools
• Understanding of education compliance standards such as FERPA

Knowledge, Skills, and Abilities

Work Environment

• Fully remote position
• Extended screen time required
• Ability to remain seated or standing for extended periods

Benefits

• Flexible Time Off
• Paid Holidays
• Professional Development
• 401(k) with Employer Match
• Health, Dental, and Vision Insurance
• 25,000 Life Insurance Policy
• Legal Aid
• Employer Discount Program
• Fun, Supportive, Rewarding Culture and 100% remote

This job description is not intended to be a comprehensive list of duties.

The organization is an equal opportunity employer. The organization is committed to providing equal opportunity for all individuals in all areas of recruitment, selection, placement, training, assignment, transfer, compensation, benefits, discipline, retention, and promotion. The board commits itself to the policy that there shall be no unlawful discrimination against any person because of race, color, religion, age, sex, national origin or disability. All decisions with regard to employment shall be in compliance with applicable state and federal laws.

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